Hello, my name is John.
Welcome to my UX portfolio website. I am a User Experience (UX) design lead creating products and apps that provide meaningful and relevant experiences to end users. Currently, I am a FinTech UX leader for the Financial Services Organization (FSO) at Ernst & Young (EY). I'm a user defender and UX evangelist promoting evidence-based design experiences that align to business goals. I am a design thinker. Design thinking is a powerful framework that helps spark innovation and problem solutions for just about anything. This is my journey as an award winning art director who had his own digital transformation into a leading user experience designer.
6 U.S. design patents for ADP® Health Compliance and 8 for digital Form W2 project for interface display design for ADP®.
2007 Top Performer award, Pearson. 8 design awards for cover and interior designs at the prestigious New York Book Show.
I've been designing websites for much longer but I have solid career in UX product design experience for just over 10 years.
120 hours of accessibility training through Deque University for web accessibility certifications.
DAILY GROWTH TARGET
I like to carve out a minimum of 60 minutes each day for learning and growing. Could be work related study/research, reading, creativity, playing guitar, coaching, mentoring, etc. This fuels my growth mindset.
UX = GOOD BUSINESS
74% of businesses say user experience is vital for boosting sales. Most companies now know they need intuitive interfaces that take consumer habits into consideration if they want to get ahead of the game and increase sales. (eConsultancy) Let me help your company!
Wireframing (Miro, Mural, Balsamiq, etc.)
It's all in the details
These days I really like leading UX within product teams, helping build quality design systems, end-to-end product design and ensuring all designs are validated with user research. My past experiences in graphic and visual design are a solid foundation for quality user interface (UI) design, however the challenges of exploratory research, complex user flows, wire-framing, lean/agile methods, design thinking, design sprints, and more really get my creative energy in full gear. Here are some examples of my work. If you like what you see, please take a look at my full portfolio link. I also include case studies and examples of my process so you can see some of the finer details, however, due to company privacy, you'll need the password to access some of those areas;)
eDynamic Learning solution redesign toward a modern digital and user-friendly approach.
Reimagined user interface display for US Government Form W-2 Earnings report.
Wireframe testing concept for TheaterMania's Gold Member access.
While his design and artistic skills are truly remarkable, what I as an ethnographic researcher appreciate the most about John is his constant focus on the user at the center of each of his design experiences!
Dr. Krista H.
Senior User Experience Researcher
He has a unique way of combining passion, technical understanding, drive and creativity to all that he does. He is a savvy manager that creates elegant solutions.
He’s engaging, motivated, and talented. He’s the person you want leading your design efforts and mentoring your designers. John balances big-picture thinking with the important details; quick concepts with finely-crafted designs.
User Experience Principal
"People ignore design that ignores people."
— Frank Chimero
Good product design should include mixed methods of research and requirements gathering to help understand problems and validate solutions that deliver the very best experience to end users. I realize some businesses don't have the resources to hire professional UX Researchers to work alongside designers and other members of the product team. I have been fortunate to work with some of the best UX research professionals in my career. Working alongside these talented professionals has provided me with the knowledge and skills to integrate qualitative and quantitative methods of research into my design work. Being a hybrid designer/researcher allows me to create and validate designs people will use and love.